Privacy Policy

PRIVACY POLICY

Dear visitor,

Urban e-Mobility processes the personal data of its visitors and customers in accordance with the relevant national and European legislation, in particular Regulation (EU) 2016/679 (hereinafter "GDPR").

The information on this page, provided in accordance with Article 13 of the GDPR, relates exclusively to the urbanemobility.com website and not to other third party sites or online services that can be reached by visitors through hyperlinks that may be published on this website.

1. Data controller

The data controller of personal data is M.T. Distribution S.r.l., VAT no. 04177060375, with registered office in Via Bargellino 10 c/d 40012 - Calderara di Reno Bologna (ITALY), who can be contacted for matters relating to the processing of personal data (privacy) at the e-mail address privacy@platum.com.

2. Purposes and legal bases of the processing

The data collected are processed, depending on the visitor's activity, for the following purposes and pursuant to the legal bases indicated herein

to handle requests for information forwarded by visitors by means of the contact form in the "Contacts" section of the site (Art. 6, par. 1, lett. b of the GDPR - execution of pre-contractual measures taken at the request of the data subject)

manage orders for goods purchased by the visitor, including shipping and email updates on the status of orders (art. 6, par. 1, lett. b of the GDPR - execution of a contract to which the data subject is a party)

manage order payments and related invoicing (art. 6, par. 1, lett. b and c of the GDPR - performance of a contract to which the data subject is party, as well as fulfilment of legal obligations to which the Data Controller is subject);

allow the user to create his or her own personal account on the site to view information on orders placed (Art. 6(1)(b) of the GDPR - performance of a contract to which the data subject is party);

only with the express consent of the user, forward commercial communications and promotions by email from the Data Controller (Art. 6(1)(a) of the GDPR - consent of the data subject)

manage the applications of those who wish to become a reseller, received by means of the form in the relevant section of the website (Art. 6, par. 1, lett. b of the GDPR - execution of pre-contractual measures taken at the request of the Data Subject);

soft spam. (art. 6, par. 1, lett. f of the GDPR - legitimate interest of the Data Controller, taking into account art. 130 of the Privacy Code).

3. Data retention periods

For the purposes referred to in letter A., the data will be deleted within 24 months of its processing.

For the purposes referred to in letters B. and C., data relating to orders and invoices will be kept for a maximum period of 10 years from the date of issue of the invoice.

For the purposes under D., user data are deleted three years after the creation of the account or at any time at the request of the person concerned. In any event, the deletion of the account does not entail the deletion of the data processed by the Controller for the other purposes indicated.

For the purpose referred to in letter E., the Data Controller processes the user's e-mail until the user unsubscribes / revokes consent; in this case, it may take a few days for the e-mail address to be deleted from the database and for the user to no longer receive promotional communications.

For the purpose of letter F., the data is kept for a maximum period of 2 years from the receipt of the application.

4. Nature of provision of data

The forms present on the site (for contact, registration or to place an order), provide for certain fields whose outline is highlighted in red if an attempt is made to send them without the user having previously filled them in: the provision of personal data with reference to these fields is necessary, while it is optional for the other fields. Failure to provide the necessary data will make it impossible for the user, as the case may be, to send his request or application by form, to complete his registration on the site or to proceed with the purchase of the desired products.

5. Third parties processing the data

The Data Controller employs its own "Data Processors", i.e. external parties (companies or professionals) who process data on behalf of the Data Controller, pursuant to Article 28 of the GDPR.

The Data Processors may process the personal data they become aware of exclusively for the purpose of carrying out the tasks assigned to them by the Data Controller. These subjects are:

Companies in charge of maintaining the technological part of the site; 

IT service companies for the management of email communications.

6. Browsing data and cookies

The computer systems and software procedures used for the ordinary operation of this site acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment.

7. Rights of data subjects

The GDPR recognises all Data Subjects various rights, which they may exercise by contacting the Data Controller by means of the form present on the site in the "contact" section, or at the email address indicated in point 1) of this policy (in this case, it is suggested to indicate in the subject line of the email: "EXERCISE PRIVACY RIGHTS").

Among the rights that may be exercised, provided that the prerequisites set forth in the legislation (in particular, Articles 15 et seq. of the GDPR) are met, are:

- the right to know whether the Controller is processing personal data concerning the applicant;

- the right for the applicant to have access to his/her own data being processed and to all information relating thereto

- the right to have inaccurate personal data concerning the applicant corrected and/or incomplete personal data supplemented

- the right to erasure of the applicant's personal data;

- the right to restriction of the processing of the applicant's personal data;

- the right to object to the processing of the applicant's personal data;

- the right to portability of the applicant's personal data;

- the right to revoke at any time any consent previously given, with the caveat that the revocation is not retroactive and that, therefore, it does not affect the lawfulness of the processing previously carried out on the basis of the consent.

In any case, each Data Subject also has the right to lodge a formal complaint with the Italian Data Protection Authority, in accordance with the procedures available on the institutional website of that Authority: https://www.garanteprivacy.it.

8. Updates to this information notice

Please note that this information notice may be subject to periodic revision, also in relation to changes in legislation, case law and reference guidelines. The interested party is therefore invited to periodically consult this web page. 

Last updated: 20/12/2022

 COOKIE POLICY

Dear visitor, with this page M.T. Distribution, hereinafter the "Owner" intends to provide you with information on the cookies used by the site https://www.urbanemobility.com/it/ , hereinafter "the Site".

The information provided herein relates exclusively to this Site and is provided pursuant to Art. 13 of Regulation (EU) 2016/679 on the protection of personal data (GDPR), as well as pursuant to the Order of the Italian Data Protection Authority No. 231 of 10 June 2021 ("Guidelines for cookies and other tracking tools").

 COOKIES IN GENERAL

Cookies are small text strings that sites send to the visitor's device (usually to the visitor's browser), where they are stored in order to be retransmitted to the same websites the next time the same user visits. In the course of browsing a site, the user may also receive cookies on his or her device that are sent by different sites or web servers (so-called 'third-party cookies'), which install cookies through the site visited.

Cookies can therefore be distinguished into two types: first-party cookies, if placed by the website visited; third-party cookies if placed by other websites or web servers.

Depending on their function, cookies can also be distinguished into technical cookies, analytical (analytics) cookies and profiling cookies.

TECHNICAL OR FUNCTIONAL COOKIES

Technical cookies, in general, are used to allow the pages of the site to be displayed correctly and for the user to navigate through the site to its full potential. Without the use of such cookies, certain operations could not be carried out or would be more complex and/or less secure. Technical cookies may also be used to allow the user to navigate according to a number of selected criteria (e.g. language) in order to improve the service rendered to him/her. 

The technical cookies used by this site are as follows and remain on the user's device for the time expressly indicated here:

CookieTypology

Duration

Purpose

ppms_webstorage

Third party

Persistent

The cookie is used in conjunction with the local storage function in the browser. This function allows the site to load faster by pre-loading certain procedures. https://platum.con tain ers.piw ik.pro/ppms.js h ttps://platum.con tain ers.piw ik.pro/34205b31-0863-4fad-9e3e-1b7a43f051b7.syn c.js

userCart

First part

6 days

enables technical cart functionality

ANALYTICAL COOKIES

Analytical cookies, in general, are used to collect information, in aggregate form, about the number of users and how they visit a website. These cookies can also be "third party", i.e. made and made available by an organisation other than the owner of the site visited. Third party cookies may or may not be equipped with tools that reduce their power to identify the visitor and, depending on the case, the third party may sometimes cross-reference the information collected through these cookies with other information it already has.

The analytical cookies used by this site are as follows and they remain on the user's device for the time expressly indicated here:

Cookie

Type

Duration

Purpose

pk_id#

Third party

1 year

Collects statistics on website access, such as number of hits, average time spent on the website and which pages were read.

h ttps://platum.con tain ers.piw ik.pro/ppms.js Privacy policy https://piwikpro.it/privacy-policy/

pk_ses#

Part 3

1 day

 Used by the Piwik Analytics platform to track visitor page requests during the session.

 h ttps://platum.con tain ers.piw ik.pro/ppms.js Privacy policy https://piwikpro.it/privacy-policy/

p.gif

typekit.net

session

Keeps track of special characters used on the website for internal analysis. The cookie does not record any visitor data. privacy policy typekit.net

stg_last_interaction

Third party

1 year

 Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website. Privacy policy https://piwikpro.it/privacy-policy/

stg_returning_visitor

Third party

1 year

Unique user ID that recognises the returning user Privacy policy https://piwikpro.it/privacy-policy/

PROFILING COOKIES

Profiling cookies, in general, are used to trace back to individual website visitors specific actions or recurring behavioural patterns in the use of the offered functionalities (patterns), in order to group them into homogeneous categories of different sizes, so as to be able to present targeted advertisements, i.e. in line with the preferences expressed by the user when surfing the web.

The profiling cookies used by this site are as follows and remain on the user's device for the time expressly indicated herein:

Cookie

Type

Duration

Purpose

stg_traffic_source_priority

First part

1 day

Determines how the user accessed the site: this information is used by the website operator in order to measure the effectiveness of its marketing initiatives.

Profiling cookies require specific consent from the user, given through acceptance of the banner.

BLOCKING COOKIES FROM BROWSER SETTINGS

You can decide at any time to set your browser in such a way that all cookies or only third-party cookies are blocked. It should be borne in mind that disabling technical cookies may result in incorrect or limited functioning of the site, making it less accessible, interactive and/or personalised.

Below are links to the official instructions for blocking cookies, issued by the most popular browsers (in alphabetical order): Chrome for computers - Chrome for Android - Chrome for iOS - Firefox for computers - Firefox for Android - Firefox for iOS - Firefox Focus for Android - Firefox Focus for iOS - Internet Explorer - Microsoft Edge - Opera - Safari for MacOS - Safari for iOS

With regard to (some) third-party cookies, for opt-out purposes you can also use the free services provided by the sites: youronlinechoices and networkadvertising.

DELETING COOKIES FROM YOUR BROWSER

You can also delete cookies already installed on your device via your browser settings. Below are links to the official instructions for deleting cookies, issued by the most popular browsers (in alphabetical order): Chrome for computers - Chrome for Android - Chrome for iOS - Firefox for computers - Firefox for Android - Firefox for iOS - Firefox Focus for Android - Firefox Focus for iOS - Internet Explorer - Microsoft Edge - Opera - Safari for MacOS - Safari for iO